I'm just a girl trying to find her own custom groove in this world without bending to the expectations of others.

Wednesday, November 08, 2006

Secretary of State Triage

When did the State hire a triage dude for the DMV? Who created this job and for what purpose? Some guy directing one huge line of people to a series of smaller lines - to hand me a slip of paper telling me that I'm number 89 and to sit down while they call me momentarily? Any fool knows that it will be more than momentarily when the lighted sign glares number 63!

Usually, I do my plate renewals online so I don't have to go through this circus of America's most challenged, but for whatever reason, the website wasn't recognizing my PIN number. A window popped up with various reasons why it may not be recognized and it said, "if your name is Michelle, you'll have to go to your nearest branch for renewal".

As I'm waiting, I'm watching the unfriendly clerks at each of their posts. As soon as they finish with a customer, instead of hitting a magical button and calling the next number, they take their time reorganizing their area and then they disappear into the back for a few minutes. To do what exactly?

Maybe, just maybe, this should be the triage person's duty. To help the clerks with whatever it is that they do between customers so you can get in and get the hell out!

11 comments:

Martie said...

Yes, the S.O.S. is not the most fun place to spend any or part or all of your day. If you had read the Globe, you would have known that they had a mobile office in Wayland yesterday and today....just saying! Don't get all PMSy on me now, k?

chesneygirl said...

Um. Well I'm not gonna say anything about what your mom said up there.

I'll just say I DREAD and HATE going there, I think I'd rather have a root canal without pain medication then spend half my day there.
When we were trying to title our bus, I was there like weekly for a while. Yeah, it sucked.

Spin_Doc1 said...

I deal with situation with a great book, therefore I don't mind waiting and waiting because there is nothing I would rather be doing at that moment besides reading.

i used to be me said...

I feel for you. I had the craziest most maddening time trying to get our car tagged in TX because the person who did my car inspection couldn't fill out the paper work correctly..I made 4 trips back and forth from the tag agency across town to the inspection place before it was all over.

Rebecca said...

hahahha, I've often thought the DMV was sort of a hellish place! I used to be an insurance runner when I was a kid and would spend HOURS upon HOURS in line.... AAAAAAGh.

Anonymous said...

By the way, you gotta love your Mom....she's just so damn smart. A day late but smart nonetheless ;)

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Clover Autrey said...

Oh, man, bad memories brought up. I hate that place and all places similar to it. On the bright side, at least I'm not one of the unforunates who has to work there.

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